Category: Uncategorized

  • Singular XQ Ep 10: Jason Frasca & Iain Kerr

    Image of Jason Frasca and Iain Kerr, Co-Founders at Emergent Futures Lab https://spotifyanchor-web.app.link/e/jYBdwdE6Rub In today’s markets, innovation and creativity are crucial. Yet building teams that are genuinely collaborating creatively — and consequently innovating — is a primal deficiency in organizations today. Enter Emergent Futures Lab. In this conversation with Jason Frasca and Iain Kerr, we…

  • Singular XQ Ep 9: Dr. Ari Zelmanow, the Sherlock Holmes of User Experience Research

    An image of Dr. Ari Zelmanow Described as a modern-day, consumer-focused Sherlock Holmes, Dr. Ari Zelmanow helps businesses uncover “clues” that enable businesses to: 🚀 Experience predictable growth 🔮 Adapt to unpredictable conditions ⚠️ Mitigate risk to minimize losses ⏱ Move faster than the competition 💰 Increase value for the business and customers He currently…

  • Singular XQ Ep 8: Anika Sharma and Her Fierce POV on CX

    Anika Sharma of Mindtree https://spotifyanchor-web.app.link/e/SRyu6aMl1tb I don’t know how we get so lucky at Singular XQ but we had another sparkling conversation, this time with Anika Sharma of NYU Stern and Mindtree Consulting. As a recognized Global Digital Expert and Organic Growth Leader with over 20 years of Digital, Brand Management…

  • The Top 5 Blockers to Building a Robust UX Culture: Part 5

    Image of an Overwhelmed Designer This post is part 5 of a 6-part series on Blockers to Building a Robust UX Culture. You can find part 1 here.You can find part 2 here.You can find part 3 here.You can find part 4 here. The Top 5 Blockers to Building a…

  • The Top 5 Blockers to Building a Robust UX Culture: Part 4

    pictured: Mr. Spock performing a Vulcan Mind Meld on Captain James Kirk, an ad for a silo-busting event I organized for one team This post is part 4 of a 6-part series on Blockers to Building a Robust UX Culture. You can find part 1 here. You can find part 2 here.You…

  • Singular XQ Ep 7: Debbie Levitt and the Kitchen Sink

    https://spotifyanchor-web.app.link/e/QCaMzwFDitb Debbie Levitt doesn’t mince words — she issues a strong wake-up call to people working in digital transformation to radically empathize with their consumers or risk losing market share fast. As “the Mary Poppins of CX,” Debbie strategically combines customer-centricity with Agile and Lean to “fly in, solve problems, transform companies…

  • The Top 5 Blockers to Building a Robust UX Culture: Part 3

    Keeping UX Separate From Agile Transformation https://twitter.com/DougCollinsUX/status/1498304955660177408/photo/1 This post is part 3 of a 6-part series on Blockers to Building a Robust UX Culture. You can find part 1 here. You can find part 2 here. The Top 5 Blockers to Building a Robust UX Culture Placing UX culture in traditional…

  • Singular XQ Ep 6: Jarvis Moore and the Diversity Imperative in UX

    Image of Jarvis Moore Senior Product Designer at Linked In. https://spotifyanchor-web.app.link/e/R7TuQjFvxsb It makes sense to me that remote working improves company diversity and inclusion culture. At Singular XQ, remote collaboration is a primary tool for activating exceptional and diverse talent. It also makes sense to me because, personally, my experience of…

  • Singular XQ Ep 5: Fred Gerantabee and the Speed of Change

    Fred Gerantabee playing guitar in a charity event. Fred Gerantabee has a lot going on. Not only is he the Chief Experience Officer at FGX International and on the faculty at Parsons School of Design. He knows how to handle both a guitar and a bass. Maybe it’s that musicality that…

  • The Top 5 Blockers to Building a Robust UX Culture: Part 2

    Placing UX culture in traditional organizational hierarchies. Image of little human figures on steps in a hierarchy. Photo by Susanne Jutzeler, suju-foto : https://www.pexels.com/photo/set-of-wooden-figurines-on-steps-5152101/ I began consulting in 1997. Diana died, Elton John repurposed Candle in the Wind, Jack and Rose were sinking on the Titanic, Buffy was on TV, and…